Talent Solutions

If a career with an organization that rewards performance and provides a stable and supportive environment for its associate’s nationwide sounds good, Ferguson may just be the place for you. Our people are our biggest asset and share a common passion for customer service, which has helped shape us into the industry leader we are today.

Responsibilities
As a Limitorque Service Technician, you will be responsible for the following, including, but not limited to:

• Assemble, wire, calibrate, test, troubleshoot, and repair a variety of automated valve packages, with a primary focus on Limitorque electric actuators

• Perform Limitorque actuator setup, calibration, diagnostics, maintenance, and repair at Ferguson VAC location

• Perform field service work including installation, startup, commissioning, inspection, repair, and support of Limitorque actuators and related valve automation equipment

• Work safely with and around live industrial electrical systems, including 240V and 480V, on a daily basis

• Read and interpret customer specifications, wiring diagrams, schematics, actuator manuals, and technical documents

• Follow all established standard operating procedures for valve automation, including maintaining a safe and organized workspace and observing necessary safety precautions during assembly, testing, storage, and transfer of product

• Interact professionally and courteously with inside sales, outside sales, management, warehouse personnel, and customers when addressing technical questions and service needs

• Assist in supporting technical training related to valve automation and Limitorque/MOV products

• Travel out of town as needed for field service, customer support, and factory product training

• Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE). This includes wearing a safety harness with a maximum weight capacity of 400 lbs.

• Must be able to lift up to 80 lbs

• May be responsible for providing driver duties and responsibilities  

Qualifications

• 2 to 5 years of experience in electric actuation, valve automation, or related service/repair work

• Must be at least 18 years old. 

• Valid state issued license is required. 

• Hands-on experience with Limitorque actuators, MOVs, or other electric actuator platforms strongly preferred

• Experience with electric actuator wiring, setup, calibration, troubleshooting, and repair. Working safely with industrial electrical systems, including live 240V and 480V

• Ability to read and understand customer technical data, wiring diagrams, schematics, and actuator documentation

• Experience with both quarter-turn and linear valve/actuator applications preferred

• Ability to troubleshoot issues in both shop and field environments

• Willingness and ability to travel for field service work and factory product training

• Basic computer knowledge and Smartsheets experience strongly preferred

• Knowledge of shipping, receiving, and inventory control preferred

• Strong communication, time management, organizational skills, ability to multi-task, manage priorities, meet order and service deadlines, goal-oriented, self-motivated and able to build relationships while working in a team environment

• Ability to learn quickly and adapt to new products, procedures, and customer requirements

*Pre-employment drug and background screening required*