Showroom Coordinator - - 85897

Job Description

Ferguson is currently seeking a Showroom Receptionist to join our team! This position offers a starting pay rate of $20 per hour or higher depending on experience. We also have a bonus or incentive plan eligibility.

Schedule: Monday-Friday 8:30am-5pm

Primary Responsibilities:

Greet guests upon arrival in our showroom, learning their motivation for their visit and developing lasting customer relationships.
Answer and direct incoming phone calls with a positive demeanor.
Communicate appointment policies effectively.
Manage customer sign-ins, appointment book, and customer job folders.
Maintain a bid follow-up system and prepare literature packages.

Required Experience:

Experience in sales and customer service.
Strong interpersonal skills with the ability to prioritize workload and meet timelines.
Proficient with the following software applications: Word, Excel, Powerpoint, and Outlook

Required Education:

High school diploma/GED or equivalent education.

Work Environment:

A supportive workplace that values mental, physical, and financial well-being, providing comprehensive benefits.

Location of this position:

BURLINGTON, MA

About the Company: Since 1953, Ferguson has been a source of quality supplies for various industries, dedicated to making customers’ complex projects simple, successful, and sustainable. With approximately 36,000 associates across 1,700 locations, we pride ourselves on building meaningful careers at a company you can believe in. We offer a holistic approach to benefits and are committed to inclusivity, ensuring our associates thrive both personally and professionally. Ferguson is an equal opportunity employer, committed to diversity and inclusion in the workplace.