Job Description
Safely picks up, delivers, installs, and networks office equipment for customers while meeting all federal DOT requirements and Ricoh Delivery Safety Standards. Provides basic device training on‑site and maintains a professional image that directly influences future sales.
Primary Responsibilities
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Load, secure, transport, unload, and, when required, relocate office equipment; perform simultaneous pick‑ups to reduce costs.
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Conduct DOT‑compliant pre‑ and post‑trip vehicle inspections; keep electronic/manual logbooks current.
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Complete basic connected installations (IP addressing, driver downloads, hard‑drive removal, address‑book backup/restore) and give introductory customer training.
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Capture electronic signatures, verify Bills of Lading/travelers, ensure paperwork accuracy, and reconcile daily route inventory (up to $1 M).
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Pre‑call customers, meet productivity/quality targets, and relay feedback to networking/installation teams.
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Follow accident/incident reporting procedures; participate in safety programs and cycle counts.
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Operate forklifts, stair climbers, pallet jacks, and similar equipment; help train new Delivery Drivers.
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Maintain DOT‑compliant appearance and vehicle cleanliness; perform additional duties as assigned.
Required Experience
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2 + years medium‑duty truck driving with a safe record; successful company road test and current medical card.
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Online networking/installation training plus on‑the‑job instruction with field technicians.
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Proven customer‑service and problem‑solving skills; ability to lift 100 lbs and maneuver equipment up to 1,000 lbs.
Required Education
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High‑school diploma or GED.
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Valid state driver’s license (CDL if required by state) and FMCSR eligibility.
Work Environment / Working Conditions
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Mix of office, warehouse, truck, and customer sites; exposure to all weather conditions and chemical solvents/cleaners.
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Frequent stooping, bending, squatting, kneeling, and heavy lifting; pushing/pulling wheeled loads up to 1,000 lbs.
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Variable schedule with possible overtime and overnight stays to satisfy DOT rules or peak demand.
About the Company
Ricoh is a global integrated solutions provider that connects people and technology to create outstanding customer experiences and drive innovation. Through its digital‑workplace services, Ricoh helps organizations work smarter from anywhere, unlock information’s full potential, and foster a culture committed to excellence, sustainability, and continuous employee development.