Talent Solutions

The Retail Sales Professional at Comcast is responsible for working directly with customers in a retail location, evaluating customer needs, and making appropriate recommendations for Comcast products and services. This role offers a competitive compensation structure, including a base pay of $14.55 per hour, with the potential to earn up to $22.24 per hour through targeted commissions. This position provides opportunities for unlimited earnings potential based on performance, along with best-in-class benefits starting on day one.

Primary Responsibilities:

• Work directly with customers to evaluate their product needs and provide appropriate recommendations.
• Offer exceptional customer service, assisting with account clarifications, bill payments, and resolving customer inquiries.
• Help customers upgrade services, solve issues, and process requests related to Comcast products and services.
• Maintain a high level of product knowledge, including an understanding of competitive offerings.
• Contribute to a fun and competitive retail environment.
• Assist customers in interpreting account statements and provide guidance on their services.
• Demonstrate enthusiasm for learning and mastering new technology, products, and services.
• Foster teamwork and a customer-first mindset within the store.

Required Experience:

• 2-5 years of related experience, with a preference for experience in consumer electronics or wireless retail sales.

Required Education:

• High School Diploma or equivalent (Required).

Work Environment:

• Ability to work flexible schedules, including evenings, weekends, holidays, and overtime as needed.
• Must be able to work in alternate stores outside of the home base location.
• Physical demands include the ability to carry and/or lift 25-pound boxes and the ability to stand and move throughout the store.

About the Company: Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences. A Fortune 50 leader, Comcast is at the forefront of change, offering career opportunities across a wide range of disciplines. The company has been recognized multiple times by Great Places to Work, LinkedIn, and DiversityInc, and is committed to diversity, innovation, and customer satisfaction. Employees at all levels are encouraged to be enthusiastic learners and advocates for Comcast's game-changing products and services. Comcast is proud to offer inclusive and supportive work environments that cater to the needs of all employees.