Talent Solutions

Location: Field-based in Hauppauge, NY and surrounding areas within a 30-minute commute

Job Type: Full-time

As a Fiber Installation Technician, you will be involved in hands-on work in the field and will be responsible for installing, maintaining, and troubleshooting fiber-optic cables and related equipment. The work performed must follow safety guidelines.

Key Responsibilities:

• Install, splice, and terminate fiber-optic cables and connectors in both indoor and outdoor settings. Ensure proper routing and organization of cables to meet industry standards.
• Conduct thorough testing and quality assurance checks to verify the functionality and performance of the installed fiber optic connections. Identify and resolve issues as needed.
• Perform routine maintenance and repair activities on fiber-optic equipment and network infrastructure to ensure uninterrupted service. Respond to service outages promptly and restore connectivity.
• Maintain detailed records of installations, repairs, and equipment used. Generate accurate reports on work completed and document network configurations.
• Interact with customers in a professional and customer-focused manner. Address their inquiries, explain service options, and provide technical support when required.
• Maintain a safe work environment by following safe practices and adhering to safety policies. Report any accidents, losses, injuries, or property damage to supervisor and customer based on established policies.
• Collaborate with colleagues and other teams to resolve complex technical issues and coordinate on network expansion projects.
• Accurately manage inventory, ensuring correct device counts and records.
• Update and improve job knowledge by participating in educational opportunities, reading technical publications, and up-training.
• Enhance the organization’s reputation through personal accountability for accomplishing new and different requests and always striving to add value.
• Apply personal ethics, honesty, initiative, flexibility, and responsibility in the performance of work assignments.
• Accurately report all time worked and notify management or human resources of any questions, issues, or concerns in this regard.
• Ensure that the highest quality of service is provided to promote superior customer satisfaction.
• Maintain punctual, regular, and consistent attendance.
• Self-monitor performance through scorecard reports.

Qualifications: 

• High School Diploma or GED required; fiber optics certification a plus.
• Previous experience in fiber optic cable installation and FTTH deployment.
• Knowledge of splicing and termination techniques.
• Familiarity with FTTH equipment and hardware.
• Strong problem-solving skills and attention to detail.
• Physical fitness and the ability to work in various environmental conditions.
• Ability to lift 60–80 pounds and climb 28–36 foot ladders.
• Must possess a valid driver’s license and reliable transportation.
• Strong attention to detail, organization, and safety awareness.

What We Offer:

• Competitive pay: $20 – $24 per hour (based on experience)
• Paid training on safety, technology, customer service, and products.
• High-quality tools, uniform, work van, and gas card.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Employee stock purchase plan.
• Paid time off and holidays.
• Highly independent work environment
• Clear advancement path — 80% of our Operations Managers began as Technicians.

Schedule:

• Full-time position; must be available to work some weekends, evenings, and overtime as required.

EEO Statement

MasTec Advanced Technologies is an Equal Opportunity Employer and considers applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification under applicable law.