Talent Solutions

Ferguson is currently seeking the right individual to fill an immediate need for a Showroom Sales Consultant - Appliances. This is a commission-eligible role, with an estimated total annual compensation ranging from $60,000 to $90,000. The schedule is Monday through Friday (8 am to 5 pm), with some overtime as needed.

Primary Responsibilities

• Work with customers, including builders, designers, and homeowners, to sell a wide range of products including appliances, high-end fixtures, lighting, and more.
• Respond to inquiries with accurate pricing, inventory, and delivery information.
• Greet guests upon arrival in the retail showroom, learn their motivation for visiting, and develop lasting customer relationships.
• Prepare job quotations and submittals.
• Assist customers by appointment and walk-ins, utilizing suggestive sales techniques and handling complaints in a timely and accurate manner.
• Continually improve sales skills and product knowledge to promote a professional image in the field.

Required Experience

• 1 year of appliance sales experience is required.
• 3-5 years of customer service experience is strongly preferred.
• Strong problem-solving, leadership, listening, and interpersonal skills.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Ability to engage with a wide range of customers with varying levels of product knowledge.
• An understanding of basic design and interior decorating is a plus.
• Ability to utilize a consultative sales approach to recommend solutions tailored to customer needs.

Location of This Position

• Madison, WI

About the Company

Since 1953, Ferguson has been a trusted source of quality supplies across a variety of industries. With a mission to build better infrastructure, homes, and businesses, Ferguson helps simplify and support complex projects for customers, communities, and associates. The company operates with a proactive, adaptable approach and is proud to offer best-in-class products, services, and capabilities across industries including Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Waterworks, and Residential Digital Commerce.

Ferguson employs approximately 36,000 associates across 1,700 locations and is deeply committed to associate well-being, offering a comprehensive, inclusive benefits program that supports mental, physical, and financial health. Ferguson is an equal opportunity employer and complies with wage regulations and government contractor requirements.