WorkMyWay

Counter Sales Representative — starting pay $15.00 – $24.94 per hour (plus hourly bonus eligibility). Serves walk‑in and phone customers at a Ferguson branch, providing product expertise, processing orders, and maintaining a well‑merchandised counter area.

Primary Responsibilities

• Greet contractors and homeowners; recommend products that best meet project requirements

• Enter, track, and complete orders in Ferguson’s order‑management system

• Operate cash register/POS; follow established cash‑handling and accounting procedures

• Pick, stage, and load customer pick‑up orders; help restock counter and showroom shelves

• Keep counter and merchandising displays clean, organized, and aligned with company standards

• Follow all safety rules, including proper use of personal protective equipment (PPE)

Required Experience

• Prior customer‑service experience (counter sales, retail, or call‑center) preferred

• Warehouse material‑handling experience and/or basic HVAC product knowledge a plus

• General computer literacy (Microsoft Office and POS/order‑entry systems) required

• Ability to lift, load, and move merchandise; sound basic math skills for cash handling

• Valid state driver’s license; must be at least 18 years old

• Pre‑employment drug screen and background check required

Required Education

• High‑school diploma or GED (or equivalent knowledge/skills)

About the Company

Ferguson is North America’s leading distributor of plumbing, HVAC, waterworks, industrial, and building products, employing ~36,000 associates across 1,700 locations since 1953. With a shared purpose of “Together We Build Better,” Ferguson delivers best‑in‑class products, expertise, and service that simplify complex projects for customers and communities. Associates benefit from competitive pay, incentive opportunities, robust health and wellness programs, 401(k) with company match, paid time off, associate discounts, and career‑growth pathways in a values‑driven, inclusive culture.