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General Information

Client
Prima Power
Job Category
Technician
City
Arlington Heights
State
Illinois
Work Style
Field

Job Description & Requirements

Field Service Technician 


Reports to: East Region Punch

Resides within: Ohio Valley, Northeast, Southeast

Travel Requirement: 90%-100%

Schedule: Full-time, Monday – Friday 

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About Prima Power 

Prima Power is a global leader in sheet metal working technology, delivering innovative and dynamic solutions that enhance profitability for businesses of all sizes. We are committed to excellence in service, engineering, and customer satisfaction. 

 

What We Offer 

  • Medical, Dental, Vision, and Life Insurance 
  • 401(k) with Company Match 
  • $90 Per Diem per day for Travel 
  • Company Paid Mileage and Expenses
  • Competitive salary range starting from $28 to $33 depending on experience 
  • Paid Vacation and Holidays

 

 

What You’ll Be Doing 

As a Field Service Technician, you’ll travel across the U.S. to install, maintain, and repair high-tech laser machinery and CNC systems. You’ll be the face of Prima Power, delivering expert service and training to our valued customers. 

 

Key Responsibilities 

• Perform system-level troubleshooting and on-site repairs  

• Dismantle and rebuild machines mechanically and electrically  

• Set up high-power Ytterbium Fiber Lasers and verify beam alignment  

• Perform software updates on HMI, PLC, and CNC systems  

• Interpret schematics and block diagrams for diagnostics 

• Monitor and optimize laser system performance  

• Train customers on equipment use and maintenance  

• Document service issues and resolutions in detail  

 

What You Bring 

• Associate degree in Lasers, Electronics, Robotics, or Manufacturing (required); Bachelor’s in Engineering or Science (preferred) 

• Minimum 3 years of experience with CNC-controlled manufacturing equipment (laser experience preferred) 

• Proficiency in electrical measurement tools (e.g., voltmeter, oscilloscope) 

• Strong knowledge of pneumatics, hydraulics, and electrical systems 

• Ability to read schematics and diagnose software issues 

• Familiarity with Windows-based systems and Microsoft Office 

• Experience with AC/DC circuits, servo controls, sensors, and PLCs 

• Strong troubleshooting and mechanical repair skills 

• High-level understanding of safety protocols related to electrical and laser systems 

 

Additional Requirements 

• Valid driver’s license and REAL ID (required by May 2025) 

• Willingness to travel 100% of the time 

• Strong communication skills for customer interaction and training 

• Ability to interpret technical documents and solve practical problems 

 

Prima Power is an equal opportunity employer. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.