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Job Description & Requirements
Ferguson is currently seeking a Showroom Coordinator in Burlington, MA. This full-time position offers a pay rate starting at $23 per hour, or higher depending on experience. The schedule is 40 hours per week, Monday through Friday from 8:30am-5pm, with one Saturday per month from 10am-2pm.
Primary Responsibilities:
- Greet guests upon arrival in the showroom, identify their needs, and foster lasting customer relationships.
- Answer and direct incoming phone calls with a positive demeanor.
- Communicate the showroom's appointment policy effectively.
- Manage customer sign-ins, appointment book, and customer job folders.
- Maintain the bid follow-up system and prepare literature packages.
Required Experience:
- Sales and customer service experience.
- Strong interpersonal skills and ability to prioritize workload in order to balance multiple demands and meet deadlines.
- Proficient with Microsoft Word, Excel, PowerPoint, and Outlook.
- Attention to detail and task-oriented responsibilities.
- Analytical thinking and an eye for business.
- Strong communication and presentation skills.
Required Education:
- High school diploma, GED, or equivalent education.
Location of this position:
Burlington, MA
About the Company:
Since 1953, Ferguson has been a leader in providing quality supplies across a variety of industries, including commercial, mechanical, HVAC, industrial, and residential sectors. With approximately 36,000 associates across 1,700 locations, Ferguson is dedicated to building better infrastructure, homes, and businesses. The company focuses on solving customer problems, adapting to change, and growing to serve their communities. At Ferguson, associates are valued, and they operate with a shared purpose of creating something meaningful. The company offers a range of benefits to support the well-being of its associates, including health coverage, paid time off, 401(k) with company match, and more. Ferguson is committed to diversity and inclusion and is an equal opportunity employer