WorkMyWay

The Executire Hospitality Specialist plays a key role in representing the customer’s culture to external visitors and supporting office administration. Responsibilities include greeting guests, managing conference room scheduling, preparing for client visits, handling travel arrangements, and coordinating company events. The role also involves general clerical tasks, reception duties, mail services, and shipping/receiving responsibilities. This position reports directly to the Site Manager or Assistant Site Manager, depending on the site personnel configuration.

Primary Responsibilities

• Greet visitors, validate against guest lists, issue badges, and provide parking validation when necessary.
• Serve as a concierge for guests, clients, and staff, providing tours and recommendations for hotels, restaurants, and local attractions.
• Coordinate catering for meetings, working with support staff and vendors.
• Maintain and update company phone and speed dial lists.
• Schedule and prepare meeting rooms, ensuring necessary supplies and proper setup.
• Assist with audiovisual equipment for meetings.
• Provide backup clerical support for Executive Assistants.
• Support various departmental and non-client business activities.
• Assist in the daily management of office facilities.
• Create proposals in customer systems and print production environments.
• Support executive-level client-facing staff with administrative needs.
• Procure and coordinate vendors for special projects.
• Represent the culture of both Ricoh and the customer as required.
• Perform other duties as assigned.

Required Experience

• 1-3 years of experience in a similar role or related field required.
• Experience working in a headquarters environment preferred.

Required Education

• High school diploma or equivalent required.

Skills & Abilities

• Outstanding organizational and coordination skills.
• Strong customer service and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Effective problem-solving skills.
• Ability to operate audiovisual equipment.
• Ability to work independently with minimal supervision.

Work Environment

• Office environment with proper lighting, ventilation, and standard temperature/noise levels.
• Work assignments require interpreting, comprehending, and applying complex materials, data, and instructions.
• Minimal physical effort required—work is mostly sedentary but may include walking, standing, bending, reaching, or lifting objects under 10 lbs.
• Moderate dexterity required for keyboarding, calculator use, and hand-eye coordination tasks.

About the Company

Ricoh is a global leader in technology solutions, workplace innovation, digital transformation, and business optimization. Ricoh helps businesses operate more efficiently through cutting-edge information management solutions.

Employee Benefits Include:

• Medical, dental, life, and disability insurance options.
• 401K, HSA, and FSA investment plans.
• Tuition assistance programs.
• Paid vacation and holidays.
• Comprehensive wellness and professional development opportunities.

Join Ricoh and be part of a team committed to innovation, operational excellence, and customer satisfaction.