WorkMyWay

Safely picks up, relocates, and delivers office equipment—including basic on‑site installation and networking—while meeting all federal DOT regulations and Ricoh Delivery Safety Standards. Provides introductory device training to customers and represents the company with professional conduct that directly influences future purchasing decisions.

Primary Responsibilities

• Deliver and install equipment; load, secure, unload, and simultaneously pick up products to reduce transportation costs.

• Perform pre‑ and post‑trip vehicle inspections; maintain electronic/manual DOT logbooks and adhere to all federal, state, and company safety policies.

• Complete basic connected installations (IP setup, driver downloads, hard‑drive removal, address‑book backup/restore) and give customers introductory device training.

• Capture electronic signatures, verify paperwork, and reconcile daily inventory (up to $1 million); report discrepancies.

• Maintain professional appearance; pre‑call customers, achieve productivity targets, and supply feedback to networking/installation teams.

• Conduct cycle counts; follow accident/incident reporting procedures; manage route documents and billing accuracy.

• Operate forklifts, stair climbers, pallet jacks, and similar equipment; assist in training new Delivery Drivers.

• Perform additional duties as assigned by management.

Required Experience

• Driving: Minimum 2 years medium‑duty truck driving with a safe record; successful road test and current medical card.

• Technical: Online networking/installation training plus on‑the‑job instruction with field technicians.

• Customer Service: Proven communication skills and ability to identify and address customer needs.

• Other: Familiarity with smartphones/tablets for delivery apps; ability to lift 100 lbs and maneuver equipment up to 1,000 lbs.

Required Education

• High‑school diploma or GED.

• Valid state driver’s license (CDL if required by state) and eligibility under FMCSR regulations.

Work Environment

• Mix of office, warehouse, and vehicle settings with normal lighting, ventilation, and noise.

• Frequent stooping, bending, squatting, kneeling, and heavy lifting; pushing/pulling wheeled loads up to 1,000 lbs.

• Exposure to all weather conditions during deliveries and to chemical solvents/cleaners in warehouses.

• Variable schedule with possible overtime and overnight stays to meet DOT rules or peak demand.

About the Company

Ricoh is a global integrated solutions provider that connects people and technology, delivering innovative digital‑workplace services that help organizations work smarter, unlock information’s full potential, and foster a culture committed to excellence, sustainability, and continuous employee development.