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General Information

Client
MasTec
Job Category
Technician
City
CHELSEA
State
Michigan
Work Style
Field

Job Description & Requirements

At MasTec Advanced Technologies, you will provide and install advanced home technologies, including satellite dishes, home security systems, and smart home automation. This role involves a combination of customer service and technical skills to ensure a positive customer experience. You will be responsible for indoor and outdoor installations and maintenance at customer residences and commercial buildings. Pay: Up to $22 an hour or more, with performance-based compensation and incentives.

Primary Responsibilities:

  • Install and maintain satellite dishes and receivers at customer locations.
  • Provide excellent customer service and foster positive relationships with clients.
  • Troubleshoot technical issues with home technologies and recommend appropriate solutions.
  • Follow safety guidelines while working both indoors and outdoors.
  • Advise customers on the best products and technologies to meet their needs.
  • Ensure a seamless and enjoyable customer experience during installation and service calls.

Required Experience:

  • Previous experience in home technology installation or a similar field is preferred but not required.
  • Ability to work independently and manage multiple tasks efficiently.
  • Strong customer service skills with a focus on satisfaction and technical expertise.
  • Valid driver’s license required.

Work Environment:

  • Work could be performed in environments that are not heated or air-conditioned, and tasks may be conducted both indoors and outdoors.
  • The role may involve climbing ladders (up to 36 feet), kneeling, crawling, bending, and working in physically uncomfortable positions.
  • Candidate must be able to lift 60-80 pounds and must meet safety requirements related to equipment.

About the Company:
MasTec Advanced Technologies is a leader in last-mile fulfillment services, specializing in the deployment and installation of technology and devices. The company provides high-quality service across a variety of consumer and commercial products, ranging from TV and entertainment to smart home devices and security systems. With over 25 years of experience, MasTec offers nationwide coverage with a fleet of over 2,000 full-time professionals. The company prides itself on delivering flexible, efficient solutions and a top-notch customer experience.