WorkMyWay

Comcast is seeking a passionate and customer-oriented individual for a retail sales role. This position offers a base salary of $18.70 per hour, with a total target compensation (including base pay and targeted commission) ranging from $23.69 to $27.09 per hour ($49,280 to $56,352 annually). Uncapped commissions are available, providing the potential for significant earnings above the targeted amount. Comcast offers excellent benefits, including medical, dental, and vision coverage, paid time off, and tuition reimbursement.

Primary Responsibilities:

• Work directly with customers in a retail location to evaluate their product needs and make recommendations.
• Provide exceptional customer service during all interactions.
• Assist customers with interpreting their account statements and making payments in-store.
• Address customer inquiries regarding new and existing services, process changes to account data, upgrade service levels, and handle general service requests.
• Act as a brand ambassador to promote Comcast/Xfinity products.
• Share expert-level knowledge about Comcast products and services.
• Maintain detailed product knowledge, including competitive offerings.
• Contribute to a fun and competitive environment, aiming to connect products and services to customers' everyday lives.

Required Experience:

• 2-5 years of related experience, with a preference for experience in consumer electronics or wireless retail sales.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and overtime as needed.
• Ability to work at alternate store locations outside of the primary store.
• Regular, consistent, and punctual attendance required.
• Must be able to carry and/or lift 25-pound boxes and stand or move about the store for extended periods.

Required Education:

• High School Diploma or equivalent.

About the Company:

Comcast is a leader in media and technology, known for driving innovation in the entertainment and online experience sectors. As a Fortune 50 company, Comcast is committed to revolutionizing industries and creating career opportunities across various locations and disciplines. With a diverse team of professionals, Comcast strives to deliver cutting-edge products and services to millions of customers daily. Comcast is recognized as a top company to work for, with notable accolades such as being named to LinkedIn's "Top Companies" list and DiversityInc's "Top 50" list.

Comcast provides best-in-class benefits, including medical, dental, vision coverage, Comcast XFINITY courtesy services, and more. They are committed to diversity and offer reasonable accommodations for individuals with disabilities throughout the hiring process.