WorkMyWay

Provides exceptional customer service within a law-firm setting by greeting visitors, scheduling conference rooms, answering phones, and performing light clerical and hospitality tasks. Serves as the firm’s concierge and ensures a professional, welcoming environment for partners, paralegals, staff, and guests.

Primary Responsibilities

• Welcome all visitors and employees; manage visitor security procedures.

• Schedule and prepare meeting rooms, including supplies, beverages, and video-conferencing setup.

• Answer and route incoming calls in accordance with firm/Ricoh etiquette standards.

• Perform clerical support—prepare and file legal documents, manage calendars, track deadlines, and maintain organized workspaces.

• Order and organize office supplies; handle light hospitality (coffee, water, food orders).

• Monitor attorneys’ and staff whereabouts to direct calls, visitors, and inquiries appropriately.

• Build professional relationships with clients and staff; participate in firm initiatives and community events.

• Provide value-added or concierge services (local restaurant recommendations, etc.) as requested.

• Maintain a clean, professional lobby appearance and perform other duties as assigned.

Required Experience

• Two (2) years of business experience preferred, ideally in a law-firm or legal administrative setting.

Required Education

• High-school diploma required; associate or bachelor’s degree preferred.

Work Environment

• Professional office environment with normal lighting, ventilation, temperature, and noise levels.

• Work is largely sedentary but includes walking, standing, bending, reaching, and lifting/carrying objects up to 50 lbs.

• Requires proficiency with MS Office, attention to detail, multitasking, and strong organizational and communication skills.

About the Company

Ricoh is a global integrated solutions provider that connects people and technology to deliver outstanding customer experiences and drive innovation. By enabling digital workplaces, Ricoh helps organizations work smarter, unlock information’s full potential, and foster a culture of excellence, sustainability, and continuous employee development.