WorkMyWay

The Field Representative I, Fulfillment is responsible for performing operational functions in a fulfillment center, including operating high-volume printing equipment, handling mail processing, managing shipping and receiving tasks, and performing copier maintenance. This role also supports administrative functions such as meeting setups and maintaining office supplies.

Primary Responsibilities

• Operate high-volume continuous feed or cut sheet printing equipment.
• Perform inserting tasks using high-speed commercial inserters.
• Handle copying tasks, shipping, and receiving products and supplies.
• Sort, distribute, and process incoming and outgoing mail/faxes, applying necessary postage.
• Provide copier maintenance and repair support.
• Perform bindery, quality control, final checks, housekeeping, file services, and receptionist tasks.
• Handle white glove mail assembly for large print runs and USPS mail sorting.
• Work in a multi-shift environment, including weekends, as needed.
• Ensure convenience copiers function properly, clear paper jams, and inform technicians of specific issues.
• Maintain records for management reports and inventory tracking.
• Calculate charges for job requests and maintain billing logs.
• Set up and run all applications on assigned equipment.
• Support shipping and receiving tasks, as well as conference room setups.
• Assist with light maintenance duties and occasional cleaning tasks.
• Perform other related duties as assigned.

Required Experience

• 2-3 years of related work experience preferred.
• Experience in a high-production, mechanically sophisticated print environment preferred.
• Previous experience handling mail processing and shipping/receiving procedures.

Required Education

• High school diploma or GED required.
• Valid driver's license and minimum levels of auto insurance coverage required.

Work Environment

• Frequent exposure to copier/fax machine noise, toner, and fluctuating room temperatures.
• Potential for paper cuts from handling documents and opening boxes.
• Exposure to various weather conditions when walking between buildings.
• High-pressure work environment with tight deadlines and quick turnaround times.
• Physical activity required, including prolonged standing, walking, bending, reaching, stretching, climbing, and lifting or moving items up to 50 lbs.
• Pushing or pulling machines on wheels weighing up to 400 lbs.
• May require periodic overtime, including nights and weekends.

About the Company

Ricoh is a global leader in technology solutions, specializing in workplace innovation, digital transformation, and business optimization. Ricoh provides cutting-edge information management solutions to help businesses operate more efficiently and effectively.

Employee Benefits Include:

• Medical, dental, life, and disability insurance options.
• 401K, HSA, and FSA investment plans.
• Tuition assistance programs.
• Paid vacation and holidays.
• Comprehensive wellness and professional development opportunities.

Join Ricoh and be part of a team committed to innovation, operational excellence, and customer satisfaction.