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General Information

Client
MasTec
Job Category
Technician
City
KINGSPORT
State
Tennessee
Work Style
Field

Job Description & Requirements

The Technician - Satellite position at MasTec Advanced Technologies offers competitive pay up to $22 per hour or more, along with performance-based compensation and incentives. This role provides paid training, medical, dental, and vision benefits, 401(k) with a company match, and a clear promotion path to Field Technician Supervisor or Site Manager. You will be responsible for the installation and maintenance of satellite dishes and receivers at residential and commercial locations, ensuring customer satisfaction.

Primary Responsibilities:

  • Install and maintain satellite dishes and receivers at customer residences and commercial buildings.
  • Troubleshoot technical issues and provide solutions.
  • Foster positive customer relationships and deliver a high-quality customer experience.
  • Work both indoors and outdoors, following safety protocols.
  • Maintain equipment, tools, and work van in good condition.
  • Recommend products and services to meet customer needs.
  • Complete paperwork and administrative tasks related to job completion.

Required Experience:

  • Experience in customer service or technical support is preferred.
  • Ability to handle and troubleshoot satellite installation and maintenance tasks.
  • Must be comfortable working independently and in a fast-paced environment.
  • Ability to handle physical demands, including climbing ladders and lifting equipment.
  • A valid driver’s license

Work Environment:

  • Work may be performed in environments that are not heated or air-conditioned.
  • Work involves both indoor and outdoor settings, with varying weather conditions.
  • Must be able to work a flexible schedule, including weekends or evenings.
  • Safety-sensitive role requiring adherence to strict safety protocols.
  • Be able to lift 60-80 pounds and climb 28-36 foot ladders

About the Company:

MasTec Advanced Technologies is the leader in last mile fulfillment services for the deployment and installation of technology and devices. The company provides installation and support services for a variety of products, including TV, entertainment, security, and connected home technologies. With over 2,000 technicians nationwide, MasTec is committed to delivering a high-quality customer experience in every interaction. The company is an equal opportunity employer, promoting a diverse and inclusive workforce.