WorkMyWay

The Residential Install Technician is an entry-level, trainee position responsible for broadband installation and troubleshooting tasks. This role includes paid training, quarterly bonuses, and a starting pay of $18.20/hour. A comprehensive benefits package is effective on Day 1 and includes discounted cable services, health coverage, and 29 paid days off annually (21 PTO + 8 holidays).

Primary Responsibilities

• Perform installations and service changes while adhering to safety regulations, codes, and company policies.

• Accurately update customer accounts and service documentation.

• Troubleshoot and resolve customer service issues using sound judgment.

• Educate customers on Comcast products and services to enhance their experience.

• Operate tools and equipment, including climbing poles, ladders, and working at heights using bucket trucks.

• Use hand tools to manipulate wiring, connectors, and fasteners.

• Lift and carry loads of 70+ lbs., work in crawlspaces or attics, and stand for extended periods.

• Operate a company vehicle safely and maintain necessary equipment.

• Work flexible hours including 10-hour shifts, weekends, evenings, and holidays.

• Complete required training, certifications, and adhere to safety protocols.

• Perform additional duties as assigned.

Required Experience

• 0–2 years of relevant experience.

Required Education

• High school diploma or GED required.

Work Environment

• Exposure to moderate noise, pets, construction zones, and outdoor weather conditions.

• Requires physical effort including climbing, lifting, bending, and prolonged standing.

• Vision requirements include close and peripheral focus for tool usage and installations.

• Schedule includes nights, weekends, holidays, and overtime as needed.

Pay

• Base Pay: $18.20/hour

• Eligible for quarterly bonuses and comprehensive benefits starting Day 1.

About the Company

Comcast is a Fortune 50 global leader in media and technology. The company drives innovation by combining top-tier entertainment with cutting-edge technology to deliver world-class experiences to millions. Comcast champions teamwork, inclusion, and professional development.

Employee Benefits Include:

• Medical, dental, vision, life, and disability insurance

• 401(k), HSA, and FSA investment options

• 21 paid days off plus 8 company holidays

• Highly discounted cable services

• Tuition reimbursement and career development tools

• Emotional, financial, and wellness support resources

Comcast is an equal opportunity employer. All qualified applicants will be considered without regard to race, gender, sexual orientation, disability, veteran status, or other protected categories.