WorkMyWay

This role is responsible for acquiring and analyzing data related to exceptional demand and large orders within an assigned geography. The coordinator partners with the Sales Management Team to manage order tracking, planning, and implementation. This position also serves as the primary Supply Chain point of contact for large installations and cross-regional projects.

Primary Responsibilities

• Participate in calls with Sales Teams to identify large order and exceptional demand opportunities

• Support the preparation and submission of sales forecasts and planning data

• Track progress of orders, verify equipment configurations, and communicate status

• Attend planning meetings to coordinate large-scale implementations (e.g., global accounts, government contracts)

• Provide reporting on inventory constraints, order status, and delivery timelines

• Liaise with Customer Care and Field Distribution to ensure setup and delivery requirements are met

• Identify and resolve implementation issues related to supply chain operations

• Collaborate with other regional deployment coordinators for cross-regional support

• Maintain issue tracking databases and identify process improvements

• Support hot rush orders and daily release actions through the Regional Fulfillment Center (RFC)

• Lead on-site initiatives such as recognition events and new hire orientations

• Perform other duties as assigned

Required Experience

• Minimum of 5 years of related experience and/or training

• Proficiency in Microsoft Office Suite, with advanced skills in Excel

• Experience using Oracle R12

• Strong knowledge of database management, including data querying, importing, and exporting

Required Education

• Bachelor's degree in Business, Logistics, or equivalent work experience required

Preferred Knowledge, Skills, and Abilities

• In-depth understanding of company policies and operational systems

• Demonstrated experience in cross-functional areas: Sales, Order Management, Planning, Supply Chain, Delivery Systems

• Strong analytical, communication, customer service, and leadership skills

About the Company

Come Create at Ricoh
Ricoh is a global leader in integrated digital services and workplace innovation. By connecting people and technology, Ricoh empowers organizations to streamline operations and drive sustainable success through smart information management and cutting-edge solutions.

Employee Benefits Include:

• Medical, dental, life, and disability insurance

• 401(k), HSA, and FSA investment plans

• Tuition assistance programs

• Paid vacation time and holidays

• Health, wellness, and professional development resources

Ricoh is an equal opportunity employer committed to creating a diverse and inclusive workplace. All qualified applicants are encouraged to apply.