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General Information

Client
Ferguson Enterprises, LLC
Job Category
Customer Service - Retail
City
Madison
State
Wisconsin
Work Style
Onsite

Job Description & Requirements

Ferguson is seeking the right individual to fill an immediate need for a Counter Sales Representative. The pay range for this position is $15.00 – $21.68 per hour, and the role is bonus or incentive plan eligible.

Primary Responsibilities

  • Provide advice to customers regarding the best products to fit their needs
  • Process orders via order management system
  • Operate cash registers and follow established cash handling procedures
  • Prepare and stage orders for customer pick-up
  • Maintain store appearance and merchandising standards
  • Ensure merchandise is restocked and placed in the correct areas
  • Maintain a safe working environment, including the use of PPE (Personal Protective Equipment)
  • May provide back-up driver duties and responsibilities

Required Experience

  • 0–3 years of experience preferred
  • Basic product knowledge preferred
  • General computer skills, including Microsoft Office applications
  • Ability to lift, load, and deliver merchandise
  • General math skills for cash accounting
  • Excellent decision-making and communication skills

Required Education

  • Must be at least 18 years old
  • Valid state-issued driver’s license required

Work Environment

  • Schedule: Monday through Friday (6:30 AM to 4:00 PM), with some overtime as needed
  • Must be able to work in a safe manner and wear appropriate PPE
  • Pre-employment drug and background screening required

Location of this Position

  • Madison, WI

About the Company

Since 1953, Ferguson has been a trusted source of quality supplies across a variety of industries. With over 36,000 associates in 1,700 locations, Ferguson serves sectors including Commercial/Mechanical, HVAC, Waterworks, Residential Trade, Industrial, and more. The company fosters a purpose-driven culture focused on meaningful work, professional growth, and community impact. Associates enjoy competitive compensation, robust benefits, 401(k) with company match, paid leave, employee discounts, and opportunities for advancement. Ferguson is an equal opportunity employer committed to diversity, inclusion, and compliance with all wage and employment regulations.