WorkMyWay

The Mailroom Specialist provides operational support in areas such as high-volume duplicating, production, sorting, mailing, and bindery tasks. Responsibilities also include managing the shipment and receipt of products and supplies, distributing mail/faxes, and ensuring copiers are functional. The role may require temporary receptionist duties, meeting setups, light maintenance, and other administrative tasks. This position is suited for individuals with strong presentation and communication skills. It reports to the Site Manager or Supervisor.

Primary Responsibilities

• Operates high-volume/production copy machines and performs binding/finishing work.
• Ensures copiers are functioning properly through daily inspections and troubleshooting.
• Performs basic equipment troubleshooting and escalates issues to technicians.
• Manages equipment setup, including toner additions and paper stocking.
• Conducts scanning and/or imaging of documents.
• Provides temporary reception services.
• Maintains inventory and generates reports.
• Distributes office supplies, mail, and faxes to appropriate personnel.
• Responds to service calls and coordinates job requests.
• Delivers completed jobs to designated locations.
• Maintains service logs and meter records.
• May travel between customer buildings.
• Handles shipping and receiving tasks.
• Sets up meeting and conference rooms.
• Performs light maintenance and cleaning duties as needed.
• May handle occasional overtime, including weekend shifts.
• Operates various equipment such as shrink-wrap machines, paper cutters, and bindery tools.
• Performs filing duties, including document purging and archiving.
• Demonstrates understanding of Ricoh Services Portfolio & Technology.
• Captures data for Ricoh job logs and related reports.
• Assumes other duties as assigned.

Required Experience

• 1-2 years of related work experience.
• Preferred experience in copy jobs or similar tasks.
• Knowledge of shipping and receiving procedures is beneficial.
• Some electronics knowledge is preferred.

Required Education

• High school diploma or GED.

Working Conditions

• Frequent exposure to copier/fax machine noise, toner, and varying room temperatures.
• Potential for paper cuts and physical strain from handling materials.
• May require exposure to various weather conditions while walking between buildings.
• Must handle tight deadlines and high-stress situations.
• Physical demands include standing, walking, bending, stretching, lifting up to 50 lbs., and moving machines weighing up to 400 lbs.

About the Company
Ricoh is a global leader in integrated solutions and services, connecting people and technology to empower businesses. We enable smarter work environments and facilitate the management and sharing of information to help businesses succeed and become more sustainable. Join our team if you are passionate, driven, and eager to make an impact in a high-performance culture. Come create with us at Ricoh and drive excellence into tomorrow.