WorkMyWay

Senior On-Site Service Specialist

Summary:
Join our dynamic team as a Senior On-Site Service Specialist, where you will play a pivotal role in transforming our clients' experience through top-notch operations support. You will engage with cutting-edge technology in high-volume duplicating, production, sorting, and mailing tasks, ensuring seamless operations and client satisfaction. Whether it is performing maintenance, troubleshooting, or providing reception services, you will be the heart of our service delivery.

Roles and Responsibilities:

• Receive, sort, and distribute incoming mail and packages to appropriate departments and personnel.
• Prepare and send outgoing mail and packages, ensuring proper postage and labeling.
• Maintain accurate records of all incoming and outgoing mail and packages.
• Operate and maintain mailroom equipment, such as postage meters, scanners, and printers.
• Assist with inventory management of mailroom supplies.
• Provide exceptional customer service to internal and external stakeholders.
• Ensure the mailroom is clean, organized, and secure at all times.
• Perform other related duties as assigned.

Qualifications Must Have:

• High school diploma or GED, coupled with minimum one year of relevant work experience.
• Proficiency in basic computer skills, including MS Office Suite.
• Strong communication skills and ability to thrive in a fast-paced, customer-centric environment.

Qualifications Nice to Have:

• Previous experience in copy jobs or related fields.
• Basic knowledge of electronics and copier equipment repair.
• Valid driver's license with minimum auto insurance coverage.

Salary Range

$20.00-$23.50

In this role, you will be at the forefront of innovation, providing solutions and exceptional service. If you are ready to make a meaningful impact and embark on a journey of growth, apply now to join us in shaping the future of service excellence.