WorkMyWay

Provides exceptional customer service to the firm by performing a variety of job duties and responsibilities within the legal environment. Maintains utmost professionalism and willingness to assist legal customers including law partners, paralegals, and legal administrative assistants with value-added services.

Primary Responsibilities

• Meets and greets all visitors and employees to the firm, providing them a professional welcome, going above and beyond in their service approach.
• Schedules meeting rooms, ensuring each conference room has the necessary supplies, beverages, video conferencing, etc. prior to clients' meetings.
• Answers all incoming telephone calls made to the firm by following firm/Ricoh phone etiquette expectations and ensuring professional communication.
• Engages in company and community service events or firm initiatives, philanthropies.
• Performs light clerical/admin assistant duties such as maintaining files, calendars, scheduling appointments and meetings, preparing legal documents, and correspondence.
• Manages calendars and assists in meeting deadlines.
• Provides light housekeeping duties, maintaining an organized workspace.
• Builds professional relationships with clients and employees within the firm.
• Educates themselves on the firm culture, the key people, and their roles, and assimilates into the culture.
• Maintains proper visitor and guest security procedures as laid out by Ricoh and the firm.
• Monitors the whereabouts of attorneys and staff to appropriately handle telephone calls, visitors, and/or questions.
• Serves as firm concierge for guests, clients, and staff, familiarizing themselves with the area, restaurants, and coffee houses.
• Maintains professional appearance and cleanliness of the firm lobby.
• Orders supplies when necessary and organizes supply rooms, closets, etc.
• Performs light hospitality duties such as offering coffee, water, or ordering food and drinks.
• Performs other duties as assigned.

Required Experience

• Two years of related business experience preferred, particularly in an administrative role within a law firm or legal environment.

Required Education

• High school diploma required.
• Associate Degree or Bachelor's degree preferred.

Working Conditions

• Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.
• Work assignments are diversified and may require interpreting, comprehending, and applying complex material, data, and instructions.
• Some physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that weigh up to 50 lbs. (e.g., papers, books, files).
• Moderate dexterity; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).

About the Company
Come Create at Ricoh:
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.