WorkMyWay

The Senior Legal Onsite Service Specialist provides direct, hands-on support within a legal office environment. Responsibilities span document production, scanning, faxing, mail handling, records management, hospitality, conference room coordination, receptionist backup, and light facilities support. This role demands a high level of professionalism, customer service, and communication to interact with attorneys, clients, and staff. Reports to a Site Manager, Site Supervisor, or Assistant Site Manager.

Primary Responsibilities

• Support legal workflows including chargebacks, document management systems, and records processes.

• Operate high-volume copiers, fax machines, postage meters, and related equipment.

• Assist with legal documents such as filings, depositions, transcripts, and court deliveries.

• Schedule and prepare equipment and logistics for offsite trials.

• Provide support to attorneys, paralegals, and firm staff with various office services.

• Handle confidential and time-sensitive materials with accuracy.

• Distribute mail/packages and deliver reproduction work to designated areas.

• Perform file archiving, scanning, OCR, file formatting, and electronic document management tasks.

• Maintain copier areas, troubleshoot equipment, and perform routine maintenance.

• Manage conference room setup and support internal moves.

• Conduct light cleaning and maintenance as needed.

• Participate in emergency response and occasional off-hour work.

• Complete other duties as assigned.

Required Experience

• 1–2 years of related office support experience required.

• Minimum of 2 years’ experience in a legal environment preferred.

Required Education

• High school diploma or GED required.

Work Environment

• Frequent exposure to copier noise, toner, and varying room temperatures.

• Physical requirements include prolonged standing, walking, bending, and lifting up to 50 lbs., with occasional movement of equipment up to 400 lbs.

• Potential exposure to weather when moving between buildings.

• Fast-paced, high-pressure environment due to tight deadlines and confidential tasks.

• Regular interaction with staff, clients, and vendors via phone and in person.

About the Company

Come Create at Ricoh
Ricoh is a global leader in workplace innovation, digital transformation, and business optimization. Through smart information management and connected technologies, Ricoh empowers organizations to work more efficiently, sustainably, and intelligently.

Employee Benefits Include

• Medical, dental, life, and disability insurance

• 401K, HSA, and FSA investment options

• Tuition assistance programs

• Paid vacation and holidays

• Wellness and professional development resources

Join Ricoh and become part of a purpose-driven team dedicated to service excellence, innovation, and sustainability.