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General Information

Client
Ferguson Enterprises, LLC
Job Category
Transportation - CDL
City
Portland
State
Oregon
Work Style
Hybrid

Job Description & Requirements

Responsibilities:

 

  • Provide support to the other installation teams
  • Observe installations and provide feedback as part of the installers ongoing training
  • Help resolve claims and customer issues
  • Maintain parts storage areas in the warehouses, including organization, and placing replenishment orders.
  • Complete pre-site bid measurements or modifications
  • Maintain accountability for the cleanliness and organization of the company trucks.
  • Act as a liaison between the shipping and picking leadership in the warehouse and communicate long term needs to Area Installation Manager
  • Perform pre-installation and post-installation inspections of jobs and effectively engage with builders to create a strong rapport and to promote strong customer retention
  • Partner with Area Installation Manager to implement constructive ideas for improvement of the program
  • Use 3rd party software applications to enter data, pull reports, and build Project Master sheets when needed
  • Be responsible for providing driver duties and responsibilities.

 

Qualifications:

 

  • 5+ years of prior experience with appliance installation required
  • Experience with installation with of any of the following appliance brands: Jenn-Air, Dacor, Gaggenau, Sub-Zero, Miele or Liebherr.
  • Experience driving a box truck preferred
  • CMS O7D License a plus
  • Valid state issued license is required
  • Must be at least 21 years of age
  • Possession of a DOT Medical Card or the ability to obtain a DOT Medical Card
  • Proven leadership experience preferred...you will be a go to resource for fellow installers, sales associates, and customers
  • Excellent customer service and communication skills
  • Ability to document detailed job notes in a clear and concise way
  • Ability to read and understand product specifications and project plans is highly preferred
  • Outstanding attention to detail and ability to coordinate and prioritize work
  • Organization, time management, and problem solving skills
  • Self-starter, critical thinker, and self-sufficient
  • Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Teams, etc.)