WorkMyWay

The Delivery & Set Up Driver is responsible for the safe and efficient pick-up, relocation, and delivery of office equipment. This role may include installation, networking, and basic customer training while ensuring compliance with federal DOT requirements and safety standards. The driver’s professionalism directly influences customer satisfaction and future purchase decisions.

Primary Responsibilities

• Deliver office equipment safely and accurately to designated locations.
• Maintain logbooks as per DOT regulations (electronic and manual).
• Conduct pre- and post-trip vehicle inspections to ensure safety, cleanliness, and compliance with DOT and state laws.
• Perform pick-ups during deliveries to minimize costs.
• Execute basic installations, including:
  • Setting up IP addresses.
  • Downloading print drivers.
  • Removing hard drives when required.
  • Backing up/uploading customer address books.
  • Providing basic training on standalone and network printing devices.
• Participate in Safety Programs and achieve expected productivity levels.
• Identify customer needs, provide solutions, or refer calls to the appropriate team.
• Provide feedback to service and process teams regarding networking and installation improvements.
• Ensure proper configuration and secure loading of equipment in the vehicle.
• Capture electronic customer signatures upon transaction completion and process paperwork.
• Assist in training new Delivery Drivers on new products and proper loading techniques.
• Follow accident/incident reporting guidelines.
• Conduct cycle counts and inventory reconciliation.
• Operate warehouse equipment, including forklifts, stair climbers, and pallet jacks.

Required Experience

• Minimum two years of medium-duty truck driving experience.
• Safe driving record and history.
• On-the-job training in networking and installation.

Required Education

• High school diploma or equivalent required.
• Valid commercial driver’s license (CDL) if applicable per state regulations.

Skills & Abilities

• Strong customer presentation and communication skills.
• Ability to handle oversized and overweight equipment safely.
• Proficiency with smartphones, tablets, and basic computer functions.
• Methodical problem-solving approach.
• Good reading, math, and writing skills.
• Warehouse equipment operation certification may be required.

Work Environment

• Adherence to safe lifting and moving procedures to prevent injuries.
• Frequent stooping, bending, squatting, and kneeling to service equipment at floor level.
• Lifting equipment up to 100 pounds and moving items up to 1,000 pounds.
• Work across multiple environments, including offices, warehouses, and trucks.
• Exposure to chemical solvents and cleaners.
• Ability to work independently.

About the Company

Ricoh is a global technology solutions provider, specializing in workplace innovation, digital transformation, and business optimization. We help businesses and individuals work smarter and more efficiently through cutting-edge information management solutions.

Employee Benefits Include:

• Medical, dental, life, and disability insurance options.
• 401K, HSA, and FSA investment plans.
• Tuition assistance programs.
• Paid vacation and holidays.
• Comprehensive wellness and professional development opportunities.

Join Ricoh and become part of a team dedicated to innovation, customer success, and excellence.