WorkMyWay

Provides exceptional front-line service to the business by greeting and assisting all visitors and managing incoming calls from across the United States. This role also includes light administrative responsibilities and support to various teams.

Primary Responsibilities

• Greet the public and distribute visitor badges

• Schedule meeting rooms and maintain calendars

• Answer and transfer national incoming calls

• Update automated messaging center and internal directories (e.g., phone list, Brag Board)

• Perform administrative support such as envelope labeling, compiling manuals, and maintaining the promotional store

• Participate in company and community service events

• Provide basic PC support and maintain office supplies

• Build and maintain professional relationships with customers and internal teams

• Support various departments with ad hoc tasks

• Perform other duties as assigned

Required Experience

• Minimum of 1 year of prior switchboard or receptionist experience

• Experience using Microsoft Office Suite, especially Word and Excel

• Strong organizational and customer service skills

• Ability to work flexibly in a team-oriented environment

Required Education

• High school diploma or equivalent

Work Environment

• Typical office environment with standard lighting, temperature, and ventilation

• Work involves sitting, walking, standing, bending, and occasional lifting (up to 50 lbs.)

• Moderate dexterity required for handling office tools and keyboarding tasks

• Requires the ability to comprehend and apply complex materials and instructions

About the Company

Come Create at Ricoh
Ricoh is a global leader in integrated digital services and workplace innovation. We empower people and organizations to work smarter by connecting technology, information, and teams. Our mission is to help businesses streamline operations, drive performance, and achieve sustainable success.

Employee Benefits Include:

• Medical, dental, life, and disability insurance

• 401(k), HSA, and FSA investment options

• Tuition assistance programs

• Paid vacation time and holidays

• Wellness, health, and professional development resources

Ricoh is an equal opportunity employer committed to diversity, equity, and inclusion. All qualified applicants are encouraged to apply.