WorkMyWay

Join our team as an Area Customer Service Coordinator, where you'll play a crucial role in delivering exceptional service to clients across your designated area. This position involves supporting daily operations, assisting with service implementations, and cultivating a customer-centric environment while traveling between customer sites within a 40–50 mile radius.

Primary Responsibilities

• Collaborate with management to improve operational processes and ensure compliance with best practices

• Assist in launching new customer accounts and expanding services

• Deliver customer-first service with enthusiasm and professionalism

• Embrace adaptability and accountability when facing operational challenges

Required Experience

• Minimum of 12 months of relevant work experience

• Flexibility to travel within a 40–50 mile radius to customer locations

• Strong communication skills and a customer-focused approach

Required Education

• High school diploma required

Preferred Qualifications

• Education beyond high school is a plus

• Proficiency in Microsoft Office Suite and computer operations

• Experience in customer service or related roles

• Interest in continuous learning and professional development

About the Company

Come Create at Ricoh

Ricoh is a global leader in digital workplace solutions and integrated services. We connect people with technology to help organizations streamline processes, boost productivity, and foster innovation. By delivering smart and sustainable information management, Ricoh enables businesses to thrive in a fast-paced digital world.

Employee Benefits Include:

• Medical, dental, life, and disability insurance

• 401(k), HSA, and FSA investment plans

• Tuition assistance programs

• Paid vacation and holidays

• Health, wellness, and professional development resources

Ricoh is an equal opportunity employer committed to diversity and inclusion. All qualified applicants are encouraged to apply.