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General Information

Client
Ferguson Enterprises, LLC
Job Category
Customer Service - Retail
City
Silver Spring
State
Maryland
Work Style
Onsite

Job Description & Requirements

Ferguson is seeking the right individual to fill an immediate need for a Counter Sales Representative. The pay range for this role is $15.00 - $24.94 per hour (pay starts at $20/hr. & up based on experience). This position is eligible for a bonus or incentive plan.

Primary Responsibilities:

  • Provide advice to customers regarding the best products to fit their needs

  • Process orders via order management system

  • Operate cash registers and follow established cash handling procedures

  • Prepare and stage orders for customer pick-up

  • Maintain store appearance and merchandising standards as advised

  • Ensure merchandise is restocked and placed in its respective areas

  • Maintain a safe working environment, including the use of PPE (Personal Protective Equipment)

Required Experience:

  • Customer service experience required

  • Basic knowledge of plumbing products is preferred

  • General computer skills, including knowledge of Microsoft Office applications required

  • Ability to lift, load, and deliver merchandise

  • General math skills for cash accounting

  • Excellent decision-making and communication skills

  • Ability to learn quickly

Required Education:

  • High School diploma or equivalent

About the Company:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. We exist to make our customers' complex projects simple, successful, and sustainable. Ferguson serves industries such as Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. With approximately 36,000 associates across 1,700 locations, Ferguson is a community that builds something meaningful. At Ferguson, you will build a career you can be proud of at a company you can believe in.

Ferguson offers competitive compensation and benefits, including medical, dental, and vision plans, a 401(K) with company match, paid time off, wellness programs, and opportunities for growth and advancement. We are committed to supporting the mental, physical, and financial well-being of our associates.