WorkMyWay

Responsibilities

• Proactively develop and maintain relationships with an assigned customer base, including key accounts and ensuring their satisfaction with our products and services
• Collaborate with sales teams to understand the customer requirements
• Review and modify work orders for accuracy of scope, clarity, required dates, customer contact information and product availability
• Contact customer for scheduling of events: pre-site, delivery and installation
• Receive pre-site notes, exit checklist, change orders, pictures and invoices for storage, and processing customer advocacy; Point of contact for questions, concerns, and/or complaints

Qualifications

• Prior installation coordinating experience and routing/scheduling software is strongly preferred
• Ability to organize and prioritize work and communicate effectively
• Ability to develop and maintain positive relationship with both internal and external customers
• Familiar with Microsoft Office software (Outlook, Word, Excel, PowerPoint, etc.)