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General Information

Client
KeyBank TS
Job Category
Financial Services
City
Tarrytown
State
New York
Work Style
Onsite

Job Description & Requirements

KeyBank is seeking a Full-Time Teller to provide excellent client service in-person by welcoming clients, assisting with transactions, resolving service issues, and connecting clients to financial wellness conversations. This role offers a base hourly rate of $18.00–$22.60 depending on experience and location, plus short-term incentive compensation.

Primary Responsibilities

  • Perform efficient, accurate teller functions in a branch setting, including cash handling and account transactions.
  • Proactively identify and resolve client servicing issues, escalating as needed.
  • Listen for financial needs during client conversations and transition clients to Bankers for deeper discussions.
  • Educate and assist clients with financial wellness tools and digital banking options.
  • Attend daily team huddles, follow compliance and security procedures, and maintain knowledge of products, fees, and policies.
  • Work Saturdays as scheduled and perform other duties as assigned.

Required Experience

  • Experience in a client service role (required).
  • Experience in cash handling (required).
  • General understanding of PC with Windows-based applications and calculator (required).
  • Notary License (preferred).

Required Education

  • High School Diploma, GED, or equivalent business experience (required).

Work Environment / Working Conditions

  • Prolonged standing (5–8 hours/day), frequent use of hands, and ability to communicate in-person and by phone.
  • Occasional bending, lifting (up to 30 lbs.), and forward reach.
  • Ability to occasionally operate a motor vehicle with a valid driver’s license.

Location of this Position

  • 75 N Broadway, Tarrytown, New York 10591

About the Company
KeyBank takes pride in helping clients move forward in their financial journey by providing trusted advice and excellent service. As part of KeyCorp, the company fosters an inclusive culture where employees demonstrate integrity, strong work ethic, and client focus. KeyBank is an Equal Opportunity Employer committed to diversity and inclusion.