WorkMyWay

As a Site Lead, you are the guiding force behind our team, blending warmth and efficiency to ensure seamless operations. Leading by example, you nurture a supportive culture where every member thrives, driving transformative outcomes through innovation and collaboration.

Primary Responsibilities

• Lead a dynamic team to efficiently manage daily operations while nurturing a positive work environment that encourages retention.

• Harness expertise in Ricoh products and services to streamline operations, ensure quality and efficiency, and explore innovative solutions in a rapidly evolving landscape.

• Collaborate closely with customers to enhance business processes, driving mutual success and satisfaction through continuous feedback and a commitment to service excellence.

• Foster a service-oriented environment, gathering regular feedback to ensure satisfaction and loyalty.

• Maintain high-quality operations, meeting audit and deadline standards while adapting to evolving challenges.

• Provide ongoing training and development opportunities to empower team members.

Required Experience

• Minimum of three years of relevant work experience, including customer-facing roles.

• Demonstrated managerial experience, ideally within a similar field.

• Proficiency in technology and problem-solving.

• Effective communication skills, both written and verbal.

Required Education

• High school diploma or equivalent (GED).

Location of This Position

Wendell, NC, United States

About the Company

Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization.

We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.