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Job Description & Requirements
Ferguson is seeking a Counter Sales Representative to provide excellent customer service and sales support at the counter. This role offers a starting pay rate of $23 per hour (and may be higher based on experience), bonus potential, and a comprehensive benefits package including medical, dental, vision, 401(k) with company match, paid time off, and more. Schedule is Monday through Friday, 7:00 AM to 4:00 PM.
Primary Responsibilities
- Advise customers on the best products to fit their needs.
- Process orders through the order management system.
- Operate cash registers and follow established cash handling procedures.
- Prepare and stage orders for customer pick-up.
- Maintain store appearance and merchandising standards.
- Restock merchandise in designated areas.
- Adhere to all safety regulations, including proper use of PPE such as a safety harness (maximum weight capacity 400 lbs).
Required Experience
- 2–5 years of customer service experience preferred.
- Prior sales experience preferred.
- Experience with heavy lifting required.
- Basic product knowledge preferred.
- General computer skills, including Microsoft Office applications.
- Ability to lift, load, and deliver merchandise.
- General math skills for cash accounting.
- Strong decision-making and communication skills.
- Pre-employment drug and background screening required.
Required Education
- No specific degree required; ability and willingness to learn is essential.
Work Environment / Working Conditions
- Must maintain a safe working environment and comply with all safety protocols.
- Use of personal protective equipment (PPE), including a safety harness, is required.
About the Company
Since 1953, Ferguson has been a source of quality supplies for a variety of industries, serving commercial, industrial, and residential markets. A Fortune 500 company, Ferguson employs approximately 36,000 associates across 1,700 locations. The company is committed to building meaningful careers, supporting communities, and offering opportunities for growth and advancement. Ferguson fosters a culture of care, well-being, and inclusivity while providing best-in-class products, services, and solutions.