WorkMyWay

Field Service Technician
Location: Multiple Locations / Travel-Based Role
Travel Required: 50% – 75%
Company: WEM Automation LLC

About the Role

Are you a hands-on problem solver who thrives on travel, technology, and customer interaction? WEM Automation LLC is looking for a Field Service Technician to be a key player in delivering world-class automation solutions to our customers. In this dynamic role, you'll be on the front lines—installing, troubleshooting, and supporting our cutting-edge process control systems at client sites across the country.

You’ll be the face of WEM Automation, building strong customer relationships while solving complex technical challenges. If you're looking for a role that mixes technical expertise with real-world impact—and you enjoy seeing the results of your work in action—this could be the perfect fit for you.

What You'll Do

• Commission and support WEM’s state-of-the-art process control systems at customer sites.
• Diagnose and resolve technical issues both on-site and remotely (phone/internet).
• Train customer operators and technicians on system usage—in our facility and in the field.
• Collaborate with engineering and testing teams to stay ahead on system upgrades and innovations.
• Provide feedback from the field to help improve products, processes, and customer satisfaction.
• Take ownership of open issues—follow through to ensure complete resolution.
• Assist in system testing and participate in customer training seminars as needed.

What We’re Looking For

• Technical Knowledge: Associate degree in electronics technology (or equivalent experience). Hands-on experience with process control systems is a big plus.
• Field Experience: At least 1 year of hands-on troubleshooting and commissioning; 3+ years preferred.
• Software/Hardware Familiarity: Allen Bradley PLCs, Wonderware HMI, Windows OS, Networking, VB & SQL.
• Communication: Clear, professional communicator—Spanish language skills are a bonus.
• Problem Solving: Logical thinker with a knack for troubleshooting technical systems.
• Team Player: Collaborative mindset and a passion for continuous learning.

Why Join WEM Automation?

• Make an Impact: See your work directly support production lines, plants, and operators across industries.
• Travel the Country: Enjoy a role that keeps you moving—no two days (or locations) are the same.
• Work with the Best: Collaborate with a tight-knit, knowledgeable team committed to excellence.
• Grow with Us: We support your professional growth through training, mentorship, and exposure to advanced automation systems.

Additional Details

• Travel: Expect to be on the road 50–75% of the time.
• Physical Requirements: Must be able to lift up to 25 lbs, use hand tools, and work on your feet for extended periods.
• Work Environment: Moderate noise levels; combination of office and field-based work.
• Equal Opportunity Employer: WEM is proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Ready to build, troubleshoot, and innovate your way to a rewarding career? Join WEM Automation—and be part of powering the future of industrial control.