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General Information

Client
Ferguson Enterprises, LLC
Job Category
Customer Service - Retail
City
Chicago
State
Illinois
Work Style
Onsite

Job Description & Requirements

Ferguson is seeking a Counter Sales Representative to provide product guidance, order processing, and customer service. This position offers a starting pay of $22/hr or more based on experience, with competitive compensation, hourly bonus potential, and opportunities for growth and advancement. The schedule is Monday through Friday, 6:30 AM – 4:00 PM, with rotating Saturdays.

Primary Responsibilities

  • Advise customers on products that best meet their needs
  • Process orders using the order management system
  • Operate cash registers and follow cash handling procedures
  • Prepare and stage orders for customer pick up
  • Maintain store appearance and merchandising standards
  • Restock merchandise in designated areas
  • Maintain a safe working environment, including proper use of PPE
  • Adhere to all safety regulations, including wearing a safety harness (maximum weight capacity of 400 lbs)

Required Experience

  • 1–3 years of HVAC and/or plumbing sales experience preferred
  • Ability to lift 50 lbs
  • Bilingual skills are a plus
  • General math skills for cash accounting
  • Strong decision-making and communication skills
  • Willingness and ability to learn new processes
 

Work Environment

  • Safety-focused workplace with PPE requirements
  • Must wear a safety harness with a maximum weight capacity of 400 lbs

About the Company
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better—better infrastructure, better homes, and better businesses. As a Fortune 500 company, Ferguson provides best-in-class products and services across Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. With approximately 36,000 associates across 1,700 locations, Ferguson fosters a culture of growth, well-being, and community involvement.