WorkMyWay

This role provides direct, hands-on support within a legal office environment. Responsibilities include copying, scanning, production, mail handling, records support, reception backup, hospitality services, and light facilities work. The Senior Legal Onsite Service Specialist must demonstrate professional communication skills to support senior attorneys, partners, clients, and legal staff.

Primary Responsibilities

• Operate high-volume copy, scan, and fax equipment; complete document production tasks

• Handle legal records and documents including binders, briefs, court filings, and discovery materials

• Provide customer support to legal staff including attorneys, paralegals, and project managers

• Support conference room setups, hospitality, and direct floor services

• Perform data entry, scanning, file conversion, encryption, OCR, and FTP tasks

• Deliver mail, packages, and completed print jobs throughout the office or externally

• Maintain copier functionality and troubleshoot equipment issues

• Maintain logs for billing, inventory, deliveries, and service calls

• Support shipping/receiving and perform occasional light maintenance or cleaning tasks

• Assist with legal offsite trial preparation and special requests

• Comply with safety, confidentiality, and quality control procedures

• May require evening or weekend overtime for emergency response

Required Experience

• 1–2 years of experience in office support or similar roles

• Minimum of 2 years' experience in the legal industry preferred

• Strong customer service and communication skills

Required Education

• High school diploma or GED required

Work Environment

• Office setting with frequent exposure to copier/fax noise, toner, and occasional weather exposure

• Physical effort includes standing, walking, lifting up to 50 lbs., and pushing equipment up to 400 lbs.

• High-stress conditions due to tight deadlines and rapid turnaround requirements

• Frequent in-person and phone communication with legal staff and internal teams

About the Company

Come Create at Ricoh
Ricoh is a global leader in digital workplace solutions and integrated services. We empower people and organizations by connecting technology and information, helping streamline operations and foster innovation.

Employee Benefits Include

• Medical, dental, life, and disability insurance

• 401(k), HSA, and FSA investment options

• Tuition assistance programs

• Paid vacation and holidays

• Health, wellness, and professional development resources

Ricoh is an equal opportunity employer committed to fostering diversity, equity, and inclusion. All qualified applicants are encouraged to apply.