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Job Description & Requirements
Ferguson is currently seeking a Showroom Coordinator to join our team! This role is hourly, with a pay range of $16.77 - $36.36. The position is bonus or incentive plan eligible. Hours are Tuesday - Saturday, 8:30 am – 5:00 pm.
Primary Responsibilities
- Greet guests upon arriving in the showroom, understand their motivation for the visit, and build lasting customer relationships
- Answer and direct incoming phone calls with a positive demeanor
- Effectively communicate appointment policies
- Manage customer sign-ins, appointment book, and customer job folders
- Maintain bid follow-up system and prepare literature packages
- Address “Thank You” cards to customers for full house selections
Required Experience
- Experience in sales and customer service
- Strong interpersonal skills with the ability to prioritize workload and meet deadlines
- Proficiency in Word, Excel, PowerPoint, and Outlook
- Attention to detail in task-oriented responsibilities
- Analytical thinking and a business-focused mindset
- Strong communication and presentation skills
Required Education
- High school diploma/GED or equivalent education
Location of This Position
- San Rafael, CA
About the Company
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes, and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities, and each other.
Ferguson proudly provides best-in-class products, services, and capabilities across multiple industries including Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce.
With approximately 36,000 associates across 1,700 locations, Ferguson is a community of proud associates operating with the shared purpose of building something meaningful.
Ferguson offers competitive benefits, including health, dental, vision, paid time off, life insurance, and a 401(k) with company match. Additional inclusive programs support mental health, family-building, paid parental leave, associate discounts, and community involvement opportunities.
Ferguson Enterprises, LLC. is an equal employment opportunity employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.