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General Information

Client
Ferguson Enterprises, LLC
Job Category
Customer Service - Retail
City
Charlottesville
State
Virginia
Work Style
Onsite

Job Description & Requirements

Ferguson is seeking the right individual to fill an immediate need for a Counter Sales Representative. This role offers competitive compensation with an hourly pay range of $15.00 - $21.68 and is bonus or incentive plan eligible. Schedule includes Monday through Friday 8-hour shifts between 7am and 5pm, plus one Saturday per month from 8am to 12pm.

Primary Responsibilities

  • Provide advice to customers regarding the best products to fit their needs
  • Process orders via order management system
  • Operate cash registers and follow established cash handling procedures
  • Prepare and stage orders for customer pick up
  • Maintain store appearance and merchandising standards as advised
  • Ensure that merchandise is restocked and placed in their respective areas
  • Maintain a safe working environment including use of PPE (Personal Protective Equipment)

Required Experience

  • Prior customer service experience in a customer-facing role preferred
  • Basic knowledge of plumbing products is a plus
  • General computer skills, including knowledge of Microsoft Office applications
  • Ability to lift, load, and deliver merchandise (up to 50 lbs.)
  • General math skills for cash accounting
  • Excellent decision-making and communication skills
  • Pre-employment drug and background screening required

Required Education

  • Not specified

Work Environment

  • Must maintain a safe working environment including the use of Personal Protective Equipment (PPE)

Location of This Position

  • Charlottsville, VA

About the Company
Since 1953, Ferguson has been a trusted source of quality supplies across multiple industries. With approximately 36,000 associates across 1,700 locations, Ferguson is committed to building better infrastructure, homes, and businesses. The company provides best-in-class products, service, and capabilities in sectors including Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. Ferguson fosters a community of professionals dedicated to making customer projects simple, successful, and sustainable—creating careers that employees can believe in and be proud of.

Ferguson is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity and complies with all wage regulations.