WorkMyWay

Showroom Customer Service Representative — estimated total compensation $45,000 – $65,000 annually (base + commission). Serves walk‑in clients in a Ferguson showroom, delivering expert product guidance and order support that drives sales growth and customer satisfaction.

Primary Responsibilities

• Greet and assist homeowners, builders, and designers on the showroom floor.

• Learn and present the full line of kitchen, bath, lighting, and appliance products.

• Prepare quotations, enter and track orders, and update customer contracts accurately.

• Coordinate deliveries with the warehouse and resolve scheduling or product questions.

• Handle incoming calls for pricing, availability, and general information.

• Provide administrative support to Showroom Sales Consultants and partner with Outside Sales Associates to exceed revenue goals.

Required Experience

• 1–3 years of customer‑service or showroom/retail sales experience (preferred).

• Working knowledge of kitchen design, plumbing fixtures, lighting, or appliances strongly favored.

• Proven ability to meet sales goals, manage time, multitask, and thrive in a team setting.

• Strong verbal communication, digital‑literacy, and organizational skills; self‑motivated and results oriented.

About the Company
Ferguson is North America’s leading distributor of plumbing, HVAC, lighting, waterworks, and building products, employing 36,000 associates across 1,700 locations since 1953. United by the purpose Together We Build Better, Ferguson provides best‑in‑class products, expertise, and service that simplify complex projects for customers and communities. Associates enjoy competitive pay, commission opportunities, robust health and wellness benefits, paid time off, 401(k) with company match, associate discounts, community‑involvement programs, and abundant pathways for career growth in an inclusive, values‑driven culture.