WorkMyWay

This intermediate-level role operates within a production shop environment and involves preparing, configuring, and maintaining copiers and related equipment with minimal supervision. The technician ensures all devices are delivery-ready, adhering to quality, productivity, and safety standards.

Primary Responsibilities

• Set up and prepare assigned equipment using the Supply Chain Install/Return Checklist.

• Program devices to meet customer-specific configurations based on Customer Configuration Documents (CCD).

• Troubleshoot equipment failures and perform repairs as needed.

• Accurately record work time and job completion using WMS to support productivity tracking.

• Consistently meet quality and productivity benchmarks.

• Maintain and be accountable for assigned tools and company assets.

• Keep work area clean and well-organized.

• Complete administrative tasks accurately and on time.

• Assist with onboarding and training of new shop technicians.

• Complete all assigned technical and safety training.

• Follow all safety, security, and company policies.

• Perform additional duties as assigned.

Required Experience

• Minimum of 2 years’ relevant experience required.

• Working knowledge of mechanical systems, electronics, and basic computer operations.

Required Education

• High school diploma or GED preferred.

• Completion of a mechanical/electronics trade program is a plus.

Work Environment

• Typical warehouse setting with appropriate lighting, ventilation, and noise levels.

• Exposure to cleaning chemicals and solvents.

• Physical demands include lifting equipment up to 75 lbs., and maneuvering wheeled devices weighing up to 700 lbs.

• Frequent bending, kneeling, and stooping may be required.

• Willingness to work overtime or outside regular hours when necessary.

About the Company

Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:
At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.

• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

• Augment your education with team member tuition assistance programs.

• Enjoy paid vacation time and paid holidays annually.

• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.