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General Information

Client
Ferguson Enterprises, LLC
Job Category
Sales
City
Anchorage
State
Alaska

Job Description & Requirements


Responsibilities:

  • Assist customers on the showroom floor

  • Strive to increase knowledge of entire product offering

  • Support efforts of Outside Sales Associates

  • Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer’s needs are being met.

  • Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing.

  • Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information.

Requirements:

  • 0-3 years of prior customer service experience preferred

  • Knowledge of plumbing fixtures, lighting, and appliances preferred

  • Results oriented, able to meet goals, build relationships, and enjoy a team environment

  • Excellent communication for phone/in-person sales, time management and organizational skills

  • Ambition to succeed and self-motivated

  • General digital literacy

  • Ability to multi-task

  • Passion for customer service

  • Ability to learn quickly