WorkMyWay

Graphic Communications Executive

The Graphic Communications Executive is responsible for selling continuous-feed inkjet solutions, workflow offerings, and marketing technologies. This role focuses on driving growth within the graphic communications market and developing strong relationships across all customer segments.

• Lead RICOH’s penetration and expansion in the Graphic Communications vertical through targeted customer strategies, segmentation, awareness efforts, and relationship development.
• Promote and evangelize new inkjet technology solutions.
• Consult with business owners and senior executives on how emerging technologies can increase revenue and reduce operational costs.
• Develop effective ROI models for proposed solutions.
• Drive business development activities within the assigned territory.
• Manage, protect, and grow the territory by analyzing customer communication needs and developing solutions for both new and existing clients.
• Deliver, install, and support strategies, products, and equipment within the assigned territory.
• Meet or exceed revenue and gross profit targets, including ongoing page volume growth.
• Prepare and present compelling briefings, proposals, and value propositions to assigned accounts.
• Take ownership of resolving workflow or technical issues in partnership with Professional Services and Customer Service teams.
• Maintain accurate records of all account activity within Ricoh’s sales database and CRM tools.
• Serve as the primary point of contact for creating and maintaining accurate sales documentation.
• Perform other related duties as assigned.

Typically Required:

• Bachelor’s degree or equivalent experience in a related field.
• 7–10 years of B2B sales experience, including at least 5 years selling advanced high‑volume printing systems, preferably continuous feed and inkjet.
• Extensive sales experience within the Graphic Communications vertical.
• Demonstrated ability to sell in complex, consultative environments.

• Proven success in developing new business markets and opportunities.
• Comprehensive knowledge of the Graphic Communications industry.
• Strong understanding of technology and end‑to‑end complex solution selling.
• Deep familiarity with sales methodologies and processes within a matrixed environment.
• Excellent negotiation, communication, and presentation skills.
• Strong interpersonal skills, time‑management discipline, and self‑motivation.
• Ability to collaborate effectively with diverse, cross‑functional teams.
• Skilled in managing the order, delivery, and implementation process.
• Proficiency with Microsoft Office Suite and related tools.

• Work is typically performed in a home office or corporate office environment with standard lighting, ventilation, and noise levels.
• Role involves cyclical stress due to frequent goals and deadlines, and daily stress associated with high-impact decision-making and outcomes.
• Minor physical effort may be required, including walking, standing, bending, lifting, or carrying items under 10 lbs. (e.g., paper, files, small parts).
• Requires moderate dexterity and regular use of standard office tools (e.g., keyboard, calculator).
• Daily travel to customer sites is required; some locations may not be accessible via public transportation.