WorkMyWay

Job Title: Area Customer Service Coordinator   

Summary: Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued clients. Your role will encompass supporting daily operations, implementing new services, and fostering a customer-centric environment, all while making a positive impact within your assigned geographical area. Get ready to be part of a dynamic team where your innovative spirit and future-focused mindset drive transformative change!     

Roles and Responsibilities:  

• Collaborate closely with management to enhance operational processes, ensuring compliance with best practices and driving continuous improvement through data-driven insights. 

• Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers. 

• Infuse energy into every interaction, embodying a service-oriented approach that puts the customer first, while remaining open-minded and authentic in your engagements.  

• Be adaptable and accountable, embracing challenges with enthusiasm and owning your role in delivering exceptional service.  

• Flexible with the work hours between 6:00AM - 7:00PM and possible overtime with certain events that take place in the evenings and/or weekends. 

• Must be able to operate a courier vehicle for making courier collections and deliveries, as needed.   

 Qualifications Must Have:  

• High school diploma with at least 12 months of relevant work experience 

• Flexibility and adaptability to meet the demands of a dynamic work environment, including the ability to travel between customer locations within a +/-60 miles radius.  

• Data-driven and innovative approach, alongside excellent communication abilities and a customer-centric mindset.   

 Qualifications Nice to Have: 

• Additional education beyond high school is encouraged.  

• Ability to complete tasks with ease using your proficiency in the Microsoft Office suite and other computer operations. 

• Demonstrated with prior experience in customer service or related fields.  

• Commitment to personal growth and accountability through ongoing education and development opportunities.    

In this transformative role, you'll make a difference every day, contributing to our mission of excellence and client satisfaction. If you're ready to embark on a journey of growth, collaboration, and meaningful impact, we invite you to join our team as an Area Customer Service Coordinator.