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General Information

Client
Ricoh
Job Category
Customer Service - Copy/Print
City
Bloomfield
State
Connecticut
Work Style
Onsite

Job Description & Requirements


Senior Onsite Print Specialist

Position Overview

We're seeking a customer-focused Sr. Onsite Print Specialist to support daily print production, document services, and office operations at a client site. This is a hands-on role ideal for someone who enjoys working with printing technology, providing excellent customer service, and delivering high-quality finished products in a fast-paced environment.

Position Description:
  • Operate high-volume digital printers, copiers, scanners, and finishing equipment
  • Produce, bind, and deliver professional documents and presentations
  • Perform quality checks and basic troubleshooting on print equipment
  • Manage shipping, receiving, and distribution of materials and supplies
  • Respond to customer requests and provide outstanding service
  • Support meeting room setups and general office services as needed
  • Maintain production records, supply inventories, and job tracking logs
  • Coordinate service requests and escalate equipment issues when necessary
Requirements:
  • High school diploma or GED
  • 1+ year of experience in print production, copy center, reprographics, office services, or a related environment
  • Strong customer service and communication skills
  • Basic computer proficiency, including Microsoft Office
  • Ability to prioritize multiple tasks and work independently
  • Experience with printing, scanning, binding, shipping, or mail operations preferred
Physical Requirements
  • Ability to stand and walk for extended periods
  • Ability to lift up to 50 pounds
  • Comfortable working around production equipment and moving between work areas as needed
Why Join Us?
  • Stable, full-time opportunity
  • Work with leading print and document technologies
  • Diverse responsibilities that keep each day engaging
  • Opportunity to develop technical, customer service, and operations expertise
  • Collaborative, customer-focused work environment