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General Information

Client
Ferguson Enterprises, LLC
Job Category
Customer Service - Retail
City
Chantilly
State
Virginia
Work Style
Onsite

Job Description & Requirements

Ferguson is seeking the right individual to fill an immediate need for a Counter Sales Representative. This position offers competitive compensation with hourly bonus potential. Additional benefits include medical, dental, vision, disability, life insurance, paid time off, 401(k) with company match, employee assistance programs, associate discounts, and more. This is a full-time role with a schedule of Monday through Friday, 8:30am – 5:00pm, plus one Saturday per month from 7:30am – 12:00pm.

Primary Responsibilities

  • Provide advice to customers regarding the best products to fit their needs
  • Process orders via order management system
  • Operate cash registers and follow established cash handling procedures
  • Prepare and stage orders for customer pick up
  • Maintain store appearance and merchandising standards
  • Restock merchandise and ensure proper placement
  • Maintain a safe working environment including use of Personal Protective Equipment (PPE)

Required Experience

  • Prior customer service experience preferred
  • Basic knowledge of plumbing/HVAC products preferred
  • Bilingual abilities a plus
  • General computer skills, including Microsoft Office
  • Ability to lift, load, and deliver merchandise
  • General math skills for cash handling
  • Strong decision-making and communication skills
  • Pre-employment drug and background screening required

Required Education

  • Not specified

Work Environment

  • Must maintain a safe working environment and wear Personal Protective Equipment (PPE)

Location of this Position

  • Chantilly, VA

About the Company
Since 1953, Ferguson has been a source of quality supplies across various industries including HVAC, waterworks, residential trade, and more. With approximately 36,000 associates across 1,700 locations, Ferguson strives to simplify complex projects and provide sustainable solutions. Associates are part of a supportive community focused on growth, inclusivity, and shared purpose.