WorkMyWay

Starting at $23.50 per hour or more based on experience

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is currently seeking the right individual to fill an immediate need for a Showroom Sales Support Representative If you have a love of meeting people and providing great customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you!

Hours are Monday to Friday 8:00 a.m. to 4:00 p.m.

Responsibilities

As a Showroom Sales Support Representative, you will:

• Work hand-in-hand with Outside Sales and Showroom Consultants by performing the behind the scenes sales functions that ensure our customer's needs are being met.

• Support the Sales team by ensuring the delivery of personalized customer service through accurate order processing for our Showroom customers and Builders.

• Updating customer on order status, coordinate deliveries with the warehouse, support after sale service calls, and answer sales calls for general information.

• Ability to effectively use customer relationship management (CRM) system and phone system.

Qualifications

A successful associate will be results oriented, self-motivated and able to meet deadlines, build relationships and enjoy a team environment, in addition to having the following:

• Excellent communication, time management and organizational skills

• Cheerful personality for phone sales

• Ambition to succeed

• General digital literacy including Microsoft Office

• Self-Motivator

• Ability to multi-task

• Passion, courtesy and articulation

• Ability to learn quickly

• Service minded, aggressive and congenial

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!