WorkMyWay

Showroom Consultants are trusted partners who help homeowners, builders, and designers bring their vision to life in a fast-paced, people-first culture. Our Showroom Consultants guide customers through product selections and deliver a world-class, design-focused showroom experience. In this role, you’ll own the consultative sales process end-to-end: building strong customer relationships, applying detailed product knowledge, answering questions, quoting and recommending solutions that fit the customer’s needs and project budget, and providing ongoing support after the sale.   

Schedule: Tuesday through Saturday, Tuesday – Thursday 8:00 am to 4:30 pm, Friday 8:00am to 4:00pm and Saturdays 9:45am-3:15pm.  

Responsibilities:  

• Work with customers, including builders, designers, and homeowners, to sell a wide range of products, which include appliances, high end fixtures, lighting, etc.  

• Respond to inquiries with accurate pricing, inventory and delivery information  

• Greet guests upon arriving in our retail showroom, learn their motivation for their visit and developing a lasting customer relationship  

• Prepare job quotations and submittals  

• Assist customers, both by appointment and walk-ins, while utilizing suggestive sales techniques and handling complaints timely and accurately  

• Continually improve sales skills and product knowledge to promote a professional image in the field  

Qualifications:  

• 1+ year of experience in kitchen, bath, and/or lighting products preferred 

• 2+ years of sales experience required 

• 3–5 years of customer-facing customer service experience strongly preferred 

• Problem solving, leadership, listening and interpersonal skills  

• Organizational and time management skills  

• Excellent verbal and written skills  

• The ability to deal with a vast array of customers with varying levels of product knowledge  

• Understand the basics of design and interior decorating is a plus.  

• Able to engage in a consultative sales approach to recommend solutions for the varying needs of the customer