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General Information

Client
MasTec
Job Category
Technician
City
WEIRTON
State
West Virginia
Work Style
Field

Job Description & Requirements

At MasTec Advanced Technologies, your technical expertise and customer service skills are highly valued. You will be responsible for installing and maintaining satellite dishes and receivers, with a focus on providing excellent customer service. This role involves both indoor and outdoor work, following safety protocols. Competitive pay of up to $22 per hour, performance-based compensation, and paid training are offered. Additional benefits include medical, dental, vision, 401(k) match, stock purchase plan, and paid time off.

Primary Responsibilities

  • Install and maintain satellite dishes and receivers at customer residences and commercial buildings.
  • Foster positive customer relationships by providing exceptional service.
  • Troubleshoot and resolve issues to ensure a smooth customer experience.
  • Advise and recommend technology solutions to meet customer needs.
  • Follow safety protocols during all installations and maintenance tasks.
  • Maintain a professional image, including a uniform, tools, and a work van.

Required Experience

  • No prior experience necessary, although familiarity with satellite technology and home automation is a plus.
  • Strong customer service experience, with a demonstrated ability to engage and assist customers.
  • Ability to work independently and multi-task effectively.
  • Valid driver’s license

Work Environment

  • Work may be performed in environments that are not heated or air-conditioned.
  • Tasks can be both indoor and outdoor, subject to weather conditions.
  • Must be able to lift 60-80 pounds and climb ladders up to 36 feet.
  • Role requires flexibility, as work schedules may include weekends or evenings.

About the Company
MasTec Advanced Technologies is a leader in the deployment and installation of technology and devices, specializing in consumer and commercial product installations. With over 25 years of experience, the company employs more than 2,000 professionals nationwide. MasTec provides comprehensive services, including staffing, training, inventory management, and analytics, to ensure a high-quality customer experience. They are an equal employment opportunity employer committed to diversity and inclusion in the workplace.