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General Information

Client
Ferguson Enterprises, LLC
Job Category
Sales
City
La Porte
State
Texas

Job Description & Requirements

Schedule: Monday- Friday 8 am - 5 pm plus an on call schedule once every three months

Pay: $18.71-29.92 based on experience

Responsibilities

  • Work together with Sales associates to support customer needs by determining the best products and solutions.

  • Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.

  • Coordinate deliveries on behalf of customers.

  • Answer sales calls for general information, addressing and resolving customer concerns or questions.

  • Ability to effectively use customer relationship management (CRM) system and phone system.

Qualifications

  • 1-3 years of sales and/or customer service experience is preferred.

  • 1-3 of Pipes Valves and Fitting knowledge required

  • Exhibit strong skills for sales, including the ability to upsell.

  • Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.

  • Ability to react well in a fast-paced environment & follow through on commitments.

  • Highly motivated and customer service oriented mentality with ability to build relationships is a plus.

  • General digital literacy including Microsoft Office.

  • Ability to quickly learn product knowledge and processes.